Having new windows or doors installed can feel like a big step — especially if it’s your first time working with an installer. At Mastercraft, we believe in making the process as smooth, transparent, and stress-free as possible. Here’s a clear breakdown of what you can expect when you choose us for your window or conservatory installation.
1. A Friendly, No-Pressure Consultation
It all starts with a conversation. One of our experienced team members will visit your property (or chat remotely if preferred) to understand your needs, take measurements, and talk through design options. We’ll never rush you or push for a sale — our job is to help you make the right choice for your space.
2. A Clear, Honest Quote
Once we’ve got the details, you’ll receive a straightforward quote — with no hidden costs, confusing fine print, or pressure tactics. Just clear pricing based on quality work and premium materials.
💬 Fair pricing is one of our core values — we believe you should always know exactly what you’re paying for.
3. Pre-Installation Planning
We’ll book your installation date and keep you informed every step of the way. If there’s any prep you need to do beforehand (like moving furniture or clearing access), we’ll give you clear guidance well in advance.
4. Professional Installation by Our Local Team
On the day, our friendly, uniformed fitters will arrive on time, fully equipped and ready to get to work. We treat your home or premises with respect — using dust sheets, working efficiently, and keeping disruption to a minimum.
Whether it’s a single door or a full conservatory upgrade, we apply the same attention to detail and care on every project.
5. Quality Checks & Sign-Off
Once the work is complete, we’ll walk you through everything and make sure you're 100% happy. We’ll test all fittings, ensure clean lines and finishes, and explain how to operate and care for your new windows or doors.
6. Follow-Up Support
Mastercraft doesn’t disappear after the job’s done. We’re always available for advice, support, or aftercare.
What Our Customers Say:
“Smooth from start to finish. The fitters were polite, fast, and the windows look amazing. No mess, no hassle — just a job well done.”
– Local customer in Solihull
Final Thoughts:
When you choose Mastercraft, you’re not just getting premium windows — you’re getting top-tier service from a team that genuinely cares. From consultation to installation (and beyond), we’re with you every step of the way.
Thinking about an upgrade? Let’s have a chat. We’d love to show you how seamless the Mastercraft experience can be.